Support
Questions, answered.
How bookmarks and snippets work, how to bring your library with you, and what to expect from sync, plans and beta access.
Using GrepLink
What can I save in GrepLink?▾
Save bookmarks for websites you want to revisit, and snippets for text or code you want to reuse. For example, keep project documentation as bookmarks and useful commands or recurring replies as snippets.
Can I import my Chrome bookmarks?▾
Yes. In the desktop app’s data settings, choose Chrome when it is detected, or import a bookmark HTML file exported from your browser. The import creates a separate space and preserves folders. Unsupported URLs are skipped and reported.
Does GrepLink work offline?▾
After signing in and syncing your library, your desktop keeps a local copy you can work with offline. Changes wait to sync until a connection is available. Initial sign-in, downloading data from another device, and opening saved websites require internet access.
Can I sync between macOS, Windows and Linux?▾
Yes. Sign in to the same account on each desktop device to sync your library. Sync requires an internet connection, and device and storage limits depend on your plan. Panel behavior and operating-system integrations can differ between platforms.
What happens after I request beta access?▾
Your request is recorded for review; submitting it does not create an account or guarantee access. If approved, you receive an email with a link to create your account. Use the email address you requested access with, then sign in and download the desktop app. There is no guaranteed approval date.
Data, plans & account
Is the free tier really free forever?▾
Yes. No card, no time limit. You can keep using Free forever with the caps listed on the Pricing page.
Can I cancel my subscription any time?▾
Yes. Manage your subscription from the LemonSqueezy customer portal linked in your /account page. When you cancel, you keep Pro access until the end of your current billing period.
Which payment methods are supported?▾
All major credit and debit cards via LemonSqueezy. No crypto. LemonSqueezy handles VAT and tax collection automatically.
Where is my data stored?▾
GrepLink keeps a local copy on your desktop and syncs library data through your account. The local copy lets you work offline; cloud sync carries changes between signed-in devices. See our Privacy Policy for how account data is handled.
Do you have a browser extension?▾
Yes — Chrome and Firefox. Save the current tab straight into a space and folder, add a note, and it syncs to the app.
Can I export my data?▾
The desktop app exports bookmarks as JSON: folders and bookmarks in your active space, plus pinned bookmarks. Snippets are not included in this export. HTML is supported for importing browser bookmarks, not for this export.
What if I forget my license key?▾
Sign in at greplink.app/account — your license key is always visible there, plus a copy-to-clipboard button.
What's the difference between monthly and yearly?▾
Both billing options provide the same Pro features. Monthly is billed each month; yearly is billed once per year. The Pricing page shows the current amounts, any yearly savings and the total charged at checkout.
Do you offer refunds?▾
Yes — see our Refund policy. 30 days on monthly plans, 14 days on yearly.
How do I contact support?▾
Email hello@greplink.app — we read every email.
Need the billing details?
Pricing, refunds, and checkout behavior are all summarized on the pricing page.