Support
Questions, answered.
Everything users tend to ask before downloading, upgrading, or recovering access. If you still need help, email hello@greplink.app.
Is the free tier really free forever?▾
Yes. No card, no time limit. You can keep using Free forever with the caps listed on the Pricing page.
Can I cancel my subscription any time?▾
Yes. Manage your subscription from the LemonSqueezy customer portal linked in your /account page. When you cancel, you keep Pro access until the end of your current billing period.
Which payment methods are supported?▾
All major credit and debit cards via LemonSqueezy. No crypto. LemonSqueezy handles VAT and tax collection automatically.
Where is my data stored?▾
On our servers under your account, isolated so no other account can reach it, plus a local cache on your device for speed. You can export everything or delete it all at any time.
Do you have a browser extension?▾
Yes — Chrome and Firefox. Save the current tab straight into a space and folder, add a note, and it syncs to the app.
Can I export my data?▾
Yes — one click in the app exports your bookmarks and snippets as JSON or HTML. Deleting your account removes your cloud data completely.
What if I forget my license key?▾
Sign in at greplink.app/account — your license key is always visible there, plus a copy-to-clipboard button.
What's the difference between monthly and yearly?▾
Exact same features. Yearly is ~17% cheaper ($15/year vs $18 for 12 monthly charges). Pick whatever matches your preference.
Do you offer refunds?▾
Yes — see our Refund policy. 30 days on monthly plans, 14 days on yearly.
How do I contact support?▾
Email hello@greplink.app — we read every email.
Need the billing details?
Pricing, refunds, and checkout behavior are all summarized on the pricing page.